Vible FAQ

1. What are the key features of V Buds?

V Buds come with advanced features like Bluetooth 5.3, Active Noise Cancelling Mode, and IPX5 waterproofing. These features provide customers with a high-quality audio experience.

2. How long does the battery last on V Buds?

V Buds have a battery life of up to 5 hours on a single charge. The charging case can provide an additional 48 hours of battery life.

3. Can I use V Buds for phone calls?

Yes, V Buds can be used for phone calls. They have built-in microphones that allow for clear and hands-free communication.

4. Are V Buds compatible with all devices?

V Buds are compatible with most Bluetooth-enabled devices, including smartphones, tablets, and computers.

5. What is the return policy for V Buds?

We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you may return the product within 30 days of delivery for a full refund. Please ensure that the product is in its original condition with all packaging and accessories included. To initiate a return, please contact our customer support team at contact@vibleaudio.com.

6. Is there a warranty for V Buds?

Yes, all Vible products are covered by a 1-year limited warranty from the date of purchase against manufacturing defects. This warranty covers defects in materials and workmanship under normal use. To claim warranty service, please contact our customer support team at contact@vibleaudio.com with proof of purchase.

7. How long does shipping take?

For domestic orders within the United States, standard delivery times range from 2-5 business days. International shipping times may vary depending on the shipping method and destination. Please note that order processing times may be delayed during peak seasons or unforeseen circumstances.

8. What are the shipping costs?

We offer free standard shipping on all orders within the United States. For international orders, shipping costs are calculated based on the shipping method and destination at checkout. Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.

9. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number on our carrier's website.

10. What should I do if there are issues with my order?

If you experience any delays or issues with your order shipment, please contact our customer support team at contact@vibleaudio.com for assistance. We will work with our shipping carriers to resolve any delivery issues as quickly as possible.

11. What does Vible mean?

Vible refers to when something is so quintessentially a vibe that it becomes the base for which all other vibes originate.